PRIVACY POLICY

Effective date: October 30, 2026

1. Who We Are

Kleinco Services Group, LLC, doing business as Klein Pressure Washing ("we," "us," or "our"), operates https://kleinpressurewashing.com and related inquiry forms. This policy explains how we collect, use, and disclose personal information in connection with our website, inquiries, estimates, and exterior cleaning services.

For privacy questions or requests, email hello@kleinpressurewashing.com.

2. Information We Collect

Information you provide may include your name, email address, phone number, organization or church name, role, billing or service address, requested services, property details, uploaded photos, and messages. We may also maintain estimates, approvals, scheduling details, invoices, payment status, and customer correspondence related to our work.

Our website and its providers may collect technical information such as browser and device details, IP addresses in server logs, pages visited, referring pages, and interactions with the website. Google Analytics uses cookies and similar identifiers to measure website activity.

Please provide only information needed for your inquiry. Do not submit payment card details, passwords, health information, congregation membership lists, or other sensitive personal information through a general contact form. If you provide another person's contact information, make sure you are authorized to do so.

3. How We Use Information

We use information to respond to inquiries; assess properties and service needs; prepare estimates; arrange and perform services; manage customer records, billing, and payments; communicate about requests and work; improve our website; prevent spam and misuse; and meet applicable recordkeeping and legal obligations.

An inquiry may be followed up by email, phone, or text using the contact details you provide. Submitting a service inquiry does not by itself authorize unrelated promotional text messages.

4. Forms, Replit, and Jobber

We use Jobber to manage customer information and service workflows. Information submitted through our forms may be transferred to Jobber to create or update customer records and service requests.

Some forms may run on infrastructure provided through Replit. Replit and supporting hosting providers may process form submissions and technical information needed to operate those forms. Our authorized integration may read or update relevant Jobber records to match an inquiry to a customer and handle the request.

The connection to our Jobber account is authorized by our business. Visitors do not need to provide their Jobber password or authorize access to a separate Jobber account to submit a service inquiry.

5. When We Disclose Information

We may disclose information to providers that support our business, including customer management, website and form hosting, email, phone and messaging, analytics, payment processing, and technical support providers. These providers process information in connection with their services and applicable agreements.

We may also disclose information when required by law or legal process, to protect people or property, to investigate fraud or misuse, to resolve disputes, or in connection with a business transfer subject to applicable requirements. We may share information with another party at your direction.

We do not sell or rent customer contact information.

6. Google Analytics and Cookies

We use Google Analytics to understand how visitors find and use our website. It may collect information about pages viewed, interactions, browser and device characteristics, approximate location, and referral sources through cookies and similar technologies. We do not use advertising pixels.

Learn how Google processes information from sites using its services:
https://policies.google.com/technologies/partner-sites

Google's Privacy Policy:
https://policies.google.com/privacy

You can manage or delete cookies through your browser settings. Blocking cookies may affect website features. Google also provides an Analytics opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout

Our website may also use cookies or similar technologies needed for security, form operation, and site functionality. Third-party embedded content, when present, may collect information under the provider's own policy.

7. Communications

We use your contact details to communicate about your inquiry, estimate, appointment, service, or account. You may email hello@kleinpressurewashing.com to tell us your communication preferences.

If you receive promotional emails from us, you may use the unsubscribe instructions or contact us to opt out. If you receive automated texts from us, you may reply STOP to opt out of that messaging program. Message and data rates may apply. Opting out of marketing does not prevent necessary account communications through other permitted channels.

8. Property Photos and Reviews

We may take property photos or videos to assess service needs, document conditions, and record completed work. Our customer contract addresses permission to use property images and reviews in marketing. When using those materials for marketing, we do not publish customer names, addresses, or sensitive personal information without separate permission. Contact us if you have a concern about an image or review associated with your property.

9. Retention and Security

We retain information for as long as reasonably needed for the purposes described here, including customer service, accounting, legal obligations, and resolving disputes. The period varies with the type of record and the reason it is kept. Deletion from active systems may not immediately remove copies in routine backups.

We use reasonable administrative and technical measures to protect information. No website, storage system, or transmission method can guarantee complete security.

10. Your Choices and Requests

You may contact hello@kleinpressurewashing.com to request access to, correction of, or deletion of personal information we maintain about you. Depending on applicable law, you may have additional rights. We may need to verify your identity and authority before acting on a request. Certain records may need to be retained for legal obligations or other permitted purposes.

11. Children

Our website and service inquiry forms are intended for adults arranging property cleaning services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

12. Other Websites

Links to other websites are provided for convenience. Their operators are responsible for their own privacy practices. Review their policies before providing personal information.

13. Changes and Contact

We may update this policy as our services or practices change. We will post the revised policy here with its effective date and provide additional notice or obtain consent when required.

Kleinco Services Group, LLC
Doing business as Klein Pressure Washing
Spring, Texas
Email: hello@kleinpressurewashing.com
Website: https://kleinpressurewashing.com